Everything you need to know about ordering, delivery, warranty and compatibility. Can't find your answer? Call us directly on 0449 203 073.
You'll need your machine's make, model and serial number. If you have the part number from your existing unit, even better. Our team can cross-reference all of these to confirm compatibility before you order.
Not sure? Call us on 0449 203 073 or email — we're happy to identify the correct part for you.
We supply OEM-equivalent components — manufactured to meet or exceed original factory specifications. These are premium quality parts, not cheap copies. Every unit is tested and backed by our 2-year warranty.
Yes. Our listed products represent commonly stocked items but we can source final drives, travel motors and hydraulic components for a very wide range of machines. Contact us with your machine details and we'll advise on availability and lead time.
POA stands for "Price on Application." It means the price varies depending on specifications, availability or current exchange rates. Contact us directly for a quote — we respond promptly.
Yes. If you're managing a fleet or ordering multiple units, contact us directly to discuss pricing. We work with hire companies and civil operators regularly and can accommodate volume orders.
Absolutely. Our team has hands-on experience with excavators and heavy equipment. Send us photos of the failed unit along with your machine details and we'll identify what you need.
Yes. We can provide general installation guidance and fitment documentation for specific units where available. We recommend installation by a qualified mechanic familiar with hydraulic systems.
In-stock items are dispatched same-day for orders placed before 12pm AEST. Estimated transit times:
QLD / NSW / VIC: 1–3 business days
SA / WA / TAS / NT: 3–7 business days
You'll receive tracking information once your order is dispatched.
Yes — we ship Australia-wide including all states and territories. Remote areas may have slightly longer lead times. Contact us if you have a time-critical requirement.
Freight costs depend on the size and weight of the part and your delivery location. We'll confirm shipping costs with you before invoicing — no hidden fees.
All new final drives and travel motors carry a 2-year warranty covering manufacturing defects and premature failure under normal operating conditions. Warranty does not cover damage from improper installation or operation outside design specifications.
Contact us as soon as possible. If the item is unused and in original packaging, we can discuss a return or exchange. Return freight may apply for customer-ordered incorrect parts. We strongly recommend confirming compatibility before ordering — our team can help.
Email info@vedcohydraulics.com.au with your order number, machine details, a description of the fault, and photos if possible. We'll assess and respond promptly.